Terms of Use
Effective Date:
Welcome to Step-up.ai, a brand of ProgressInd Initiatives Private Limited, by accessing or using our website, services, or applications (collectively, the "Services"), you agree to comply with and be bound by these Terms of Use ("Terms"). Please read these Terms carefully. If you do not agree with these Terms, you should not use our Services.
1. Acceptance of Terms
These terms of use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you“), and ProgressInd Initiatives Pvt. Ltd. (“company“, “we”, “us”, or “our”) concerning your access to and use of the Step-up.ai website and services. By accessing the Services, you accept these Terms and any modifications that may be made from time to time. Your continued use of the Services following the posting of changes will mean that you accept and agree to the changes.
2. Scope of Services
​
Step-up.ai, a brand of ProgressInd Initiatives Pvt. Ltd., provides career guidance services, including but not limited to:
​
-
Professional Profile Development: Resume writing, cover letter writing, LinkedIn profile optimization, video CV creation, personal website design.
-
Career Development: Skill gap analysis, career planning.
-
Coaching, Mentoring, and Training: Including recommendations for third-party services.
We may offer additional services or modify the scope of our existing services at our discretion. Detailed descriptions of each service can be found on our website.
3. License and Access
​
ProgressInd Initiatives Pvt. Ltd. grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the Services for your personal, non-commercial use, subject to these Terms. Unauthorized use of the Services is prohibited.
​
4. User Obligations
-
Account Creation: You must provide accurate and complete information when creating an account or utilizing our Services.
-
Account Security: You are responsible for maintaining the confidentiality of your account information and password. You agree to notify us immediately of any unauthorized use of your account.
-
Prohibited Conduct: You agree not to use the Services to:​
-
Transmit any viruses or other harmful code.
-
Violate any third party's rights, including intellectual property or privacy rights.
-
Interfere with or disrupt the integrity or performance of the Services.
-
Scrape, frame, or mirror any part of the Services without prior written authorization.
-
Create multiple accounts to bypass any restrictions or limitations imposed by Step-up.ai.
-
-
Engage in any unlawful activity.
​
5. Payment and Subscription
​
-
Payment Methods: All payments must be made through the payment methods provided on our website.
-
Subscription Plans: Customers can purchase individual services or subscription plans. Subscription plans may auto-renew unless cancelled in accordance with the terms of the plan.
-
Billing Information: You agree to provide accurate billing information and keep it up-to-date.
-
Fee Changes: We reserve the right to change our fees or billing methods at any time. Any changes will be communicated to you in advance.
6. Modifications to Services
​
ProgressInd Initiatives Pvt. Ltd. reserves the right to modify or discontinue, temporarily or permanently, the Services (or any part thereof) with or without notice. You agree that ProgressInd Initiatives Pvt. Ltd. will not be liable to you or to any third party for any modification, suspension, or discontinuance of the Services.
7. Intellectual Property
​
-
Ownership: All content, trademarks, service marks, trade names, logos, and icons are proprietary to ProgressInd Initiatives Pvt. Ltd.
-
Restrictions: You may not use, reproduce, distribute, or create derivative works of our content without our prior written permission.
​
8. Confidentiality and Privacy
​
-
Privacy Policy: Your use of the Services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.
-
Confidential Information: You agree not to disclose or use any confidential information obtained through the Services for any purpose other than as permitted under these Terms.
​
9. Third-Party Services
​
-
Recommendations: Our Services may recommend or integrate third-party services.
-
Responsibility: ProgressInd Initiatives Pvt. Ltd. is not responsible for the performance or reliability of these third-party services. Your use of third-party services is subject to the terms and conditions of those services.
​
10. User-Generated Content
​
-
Responsibility for Content: You are solely responsible for any content you submit, post, or display through the Services.
-
Rights Granted: By submitting content to Step-up.ai, you grant us a worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform the content in connection with the Services and Step-up.ai's business.
-
Content Restrictions: You agree not to submit content that is illegal, offensive, defamatory, or otherwise harmful. Step-up.ai reserves the right to remove any content that violates these Terms or is otherwise objectionable.
​
11. Limitation of Liability
​
-
No Warranty: The Services are provided "as is" and "as available" without any warranties of any kind, either express or implied.
-
Liability Limit: To the maximum extent permitted by applicable law, ProgressInd Initiatives Pvt. Ltd. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use the Services; (b) any unauthorized access to or use of our servers and/or any personal information stored therein.
​
12. Indemnification
​
You agree to indemnify, defend, and hold harmless ProgressInd Initiatives Pvt. Ltd., its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable attorneys' fees and costs, arising out of or in any way connected with your access to or use of the Services.
​
13. Termination
​
-
Right to Terminate: We may terminate or suspend your account and access to the Services at our sole discretion, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.
-
Effect of Termination: Upon termination, all rights granted to you under these Terms will cease immediately.
​
14. Governing Law
​
These Terms shall be governed by and construed in accordance with the laws of the Republic of India. You agree to submit to the personal jurisdiction of the Honourable Courts located in New Delhi, India for any actions for which we retain the right to seek injunctive or other equitable relief.
​
15. Dispute Resolution
​
-
Negotiation: In the event of any dispute, claim, question, or disagreement arising from or relating to these Terms or the breach thereof, you and ProgressInd Initiatives Pvt. Ltd. shall use your best efforts to settle the dispute, claim, question, or disagreement. To this end, you shall consult and negotiate with each other in good faith and, recognizing your mutual interests, attempt to reach a just and equitable solution satisfactory to both parties.
-
Mediation: In case the dispute is not resolved within thirty (30) days from the receipt of the written notice (setting out the dispute or claim), the parties herein shall try in good faith to settle the dispute by mediation under the rules of an Institutional Mediation Service Provider within sixty (60) days of such initiation.
-
Arbitration: If you and ProgressInd Initiatives Pvt. Ltd. are unable to resolve the disputes through negotiation or mediation, such disputes shall be referred to and finally resolved by arbitration administered by the Mumbai Centre for International Arbitration (MCIA) in accordance with its Arbitration Rules. The place of arbitration shall be New Delhi, India. The language of arbitration shall be English. The arbitral tribunal shall consist of one arbitrator appointed by MCIA. The award shall be substantiated in writing and shall be final and binding on the parties.
-
Restrictions: The parties agree that any arbitration shall be limited to the dispute between the parties individually. To the fullest extent permitted by law, (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any dispute to be arbitrated on a class-action basis or to utilize class-action procedures; and (c) there is no right or authority for any dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.
-
Exceptions to Arbitration: The parties agree that the following disputes are not subject to the above provisions concerning binding arbitration: (a) any disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a party; (b) any dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief.
​
16. Enforcement Actions
​
-
Compliance: We reserve the right to investigate and take appropriate legal action against anyone who, in our sole discretion, violates these Terms.
-
Injunctive Relief: You acknowledge that any violation of these Terms may cause irreparable harm to ProgressInd Initiatives Pvt. Ltd., for which monetary damages would be inadequate, and you consent to ProgressInd Initiatives Pvt. Ltd. obtaining any injunctive or equitable relief that we deem necessary or appropriate in such circumstances.
​
17. Data Privacy and Security
​
-
Compliance with Laws: We comply with applicable data protection laws regarding the collection, use, and retention of personal information.
-
User Rights: You have rights regarding your personal data, including access, correction, deletion, and restriction of processing. Please refer to our Privacy Policy for detailed information on how we handle your personal data.
​
18. Notices
​
Any notices or other communications required or permitted hereunder shall be in writing and shall be deemed given when delivered personally, sent by courier, or mailed by registered or certified mail (return receipt requested) to the addresses provided by each party.
​
19. Miscellaneous
​
-
Entire Agreement: These Terms constitute the entire agreement between you and ProgressInd Initiatives Pvt. Ltd. regarding the use of the Services and supersede any prior agreements between you and ProgressInd Initiatives Pvt. Ltd. relating to your use of the Services.
-
Severability: If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions of these Terms will remain in full force and effect.
-
Waiver: No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and ProgressInd Initiatives Pvt. Ltd.'s failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.
-
Assignment: You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms to a third party without your consent.
20. Contact Information
If you have any questions about these Terms, please contact us at:
ProgressInd Initiatives Pvt. Ltd. (Step-up.ai)
Email: contact@step-up.ai
Phone: [Insert Phone Number]