top of page

Privacy Policy

Effective Date: 

This privacy policy for Step-up.ai (a brand of ProgressInd Initiatives Private Limited) ("Company", "we", "us", or "our") describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

  • Visit our website at https://www.step-up.ai, or any website of ours that links to this privacy policy

  • Engage with us in other related ways, including any meetings, webinars, seminars, conferences, interviews, or events

 

Introduction

​

Your privacy is critically important to us. At Step-up.ai, we have a few fundamental principles:

  • We don’t ask you for personal information unless we truly need it.

  • We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.

  • We don’t store personal information on our servers unless required for the ongoing operation of one of our services.

 

Questions or Concerns?

​

Reading this privacy policy will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our services. If you still have any questions or concerns, please contact us at contact@step-up.ai.

 

Summary of Key Points

​

This summary provides key points from our privacy policy, but you can find out more details about any of these topics by scrolling down to each key point.

 

What personal information do we process?

​

We collect personal information that you provide to us such as name, phone number, email address, LinkedIn profile URL, professional work history, current resume, and Information collected through various input forms for providing specific services. Payment for services is processed through third-party platforms like Razorpay and PayU.

 

Do we process any sensitive personal information?

We do not process sensitive personal information.

 

Do we receive any information from third parties?

We may receive some information from third parties to provide and improve our services.

 

How do we process your information?

​

We process your information to provide, improve, and administer our services, communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent.

 

In what situations and with which parties do we share personal information?

We may share information in specific situations and with specific third parties, such as career guidance or training companies.

 

What are your rights?

 

Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.

 

How do you exercise your rights?

​

The easiest way to exercise your rights is by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

 

Table of Contents

​

  1. WHAT INFORMATION DO WE COLLECT?

  2. HOW DO WE PROCESS YOUR INFORMATION?

  3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

  4. HOW LONG DO WE KEEP YOUR INFORMATION?

  5. WHAT ARE YOUR PRIVACY RIGHTS?

  6. CONTROLS FOR DO-NOT-TRACK FEATURES

  7. DO WE MAKE UPDATES TO THIS NOTICE?

  8. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

  9. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

 

​

1. WHAT INFORMATION DO WE COLLECT?

​

Personal Information Provided by You:

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, participate in activities on the services, or otherwise contact us. The personal information we collect may include the following:

​

  • Names

  • Phone Numbers

  • Email Addresses

  • LinkedIn Profile URLs

  • Professional Work History

  • Current Resume

  • Information collected through various input forms for providing specific services

​

Payment Data:

We may collect data necessary to process your payment if you pay for services, such as your payment instrument number (e.g., credit card number) and the security code associated with your payment instrument. All payment data is stored by Razorpay and PayU. You may find their privacy notice links here:

​

  • Razorpay Privacy Policy

  • PayU Privacy Policy

​

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

 

​

2. HOW DO WE PROCESS YOUR INFORMATION?

 

We process your personal information for a variety of reasons, depending on how you interact with our services, including:

​

  • To deliver and facilitate delivery of services to the user: We may process your information to provide you with the requested service.

  • To respond to user inquiries/offer support to users: We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.

  • To request feedback: We may process your information when necessary to request feedback and to contact you about your use of our services.

  • To send you communications: We may process the personal information you send to us for our various communication purposes, in accordance with your preferences. You can opt out of our communication emails at any time.

  • To protect our services: We may process your information as part of our efforts to keep our services safe and secure, including fraud monitoring and prevention.

  • To evaluate and improve our services and your experience: We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our campaigns, and to evaluate and improve our services and your experience.

  • To comply with our legal obligations: We may process your information to comply with our legal obligations, respond to legal requests, and exercise, establish, or defend our legal rights.

 

​

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

​

We may need to share your personal information in the following situations:

  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

  • Vendors, Consultants, and Other Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. These third parties may include career guidance or training companies.

 

 

4. HOW LONG DO WE KEEP YOUR INFORMATION?

​

We will keep your personal information for as long as necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

 

 

5. WHAT ARE YOUR PRIVACY RIGHTS?

 

Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. These may include the right to:

​

  • Request access and obtain a copy of your personal information

  • Request rectification or erasure

  • Restrict the processing of your personal information

  • Data portability

 

If you are located in the European Economic Area (EEA) or United Kingdom (UK), you have the right to complain to your local data protection supervisory authority. If you are located outside of these regions, you may have rights under applicable data protection laws.

 

Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below. However, please note that this will not affect the lawfulness of the processing before its withdrawal nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Opting out of communications: You may unsubscribe from our communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below. You will then be removed from the communication lists. However, we may still communicate with you, for example, to send you service-related messages that are necessary for the administration and use of your membership, to respond to service requests, or for other important purposes.

 

 

6. CONTROLS FOR DO-NOT-TRACK FEATURES

​

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (DNT) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

 

​

7. DO WE MAKE UPDATES TO THIS NOTICE?

​

Yes, we will update this policy as necessary to stay compliant with relevant laws. We may update this privacy policy from time to time. The updated version will be indicated by an "Revised" date, and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

 

 

8. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

 

If you have questions or comments about this notice, you may email us at contact@step-up.ai or by post to:

 

ProgressInd Initiatives Pvt. Ltd.

501, Tower 12, The Close North, Nirvana Country,

Sec 50, Gurugram – 122018, Haryana, India.

 

 

9. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

​

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please write to us at contact@step-up.ai.

 

By using our services, you consent to the terms of this Privacy Policy. Thank you for trusting Step-up.ai with your personal information.

 

 

Definitions:

​

  • Personal Information: Any information that can be used to identify you, such as your name, email address, phone number, etc.

  • Processing: Any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means.

  • Cookies: Small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.

bottom of page